Bloody Update...

I'm finally back alive and kicking. After a month long of separating myself and my laptop, I suddenly got so used to the idea of not being online, not checking Facebook, not updating my blog, not spamming in Twitter. Just busied myself with going to work and going out with my friends and not drowned myself in the virtual world.

As many of you know, I've landed the job at a call centre at Salmat Salesforce and currently under contract with Jetstar Airlines as a client. And talking all day long with mainly people from Australia has been a real bummer. Having to listen to their aussie accent, and after 2 freaking months being alive there, I can bloody fake my accent during on call and is fucking annoying. And whenever we answer calls, we have to start the call by using a script which is "Welcome to Jetstar, this is Jen speaking, how may I help you?" Problem is, I can't use my name Jen Ai, because whenever I introduce myself, even to local people.. they'll be like.. "Jena.. Jen..Jen what..??". Imagine saying my name over the phone. The first few days, I used my name Jen Ai when I'm on call, and I've been given so many names in return...

Situation #1

Me : Welcome to Jetstar, this is Jen Ai speaking, how may I help you?
Passenger : Oh hi! Jena is it?
Me : No no, it's Jen Ai..
Passenger : Hi Jena!
Me : No.. it's J-E-N-A-I.. Jennnnn.... Aiiiiii...!!
Passenger : Ok Jena... I need to enquire..... *blablabla*
Me : *warrafakkk*


And the next week, I've decided to cut my name short, and just use Jen during calls. And this is what happens.


Situation #2

Me : Welcome to Jetstar, this is Jen speaking, how may I help you?
Passenger : Hi Jane...
Me : No, it's Jen.
Passenger : Oh sorry Jane...
Me : *wah lan nehhhh... omgwtfbbq*




So yea... you tell me how??? Bloody simple name also can give me another name. I've been given name like Jen Si by Singaporeans, Janice.... Jean.... *Wow. I have fucking multi identities*

So.. yea... I've got fucking alot of things, funny things and shit experiences while working here. And I can say it's a mixture of fun and stress. And main point to have in mind is... Do not take all the calls personal. This people can be rude. Rude to the extend they don't give who the fuck you are. And they can tell you that this is not personal they know you're just doing your job, but they can fuck you upside down on the phone. Oh btw, 4:10 of the ratio hates Malaysians. =)

Tell you more stories the next time! Here is my office! It's big, colorful, theme is given seasonally.






Yea. Looks like a happy place to work? Judging by the outlooks can be deceiving. =P

Anyone of you is interested in working? We still have vacancies!

I'm done chattering.

Need sleep.